FAQ Help Center
Have questions? We have the answers!
General Q&A
Absolutely. Each tree has a battery-powered string of battery-operated lights (3 AA) with an auto timer that turns the lights on and off daily when you set them!
If you use the auto timer the lights will come on for approximately 6 hours each day. Depending on the batteries you choose, the tree can work automatically 7-20 days. If you choose to turn your tree on and off manually it should last around 40-120 hours again depending on the batteries you choose. Note: Batteries are not included with the Tiny Tree.
Tiny Trees have a pull-out easel-type stand for table tops or flat surfaces. They also feature a hook for hanging on the back for wall hanging. They can fit in many places that larger Christmas decorations cannot. We have customers in hospitals and nursing homes, for example, who just love these because they fit in limited spaces like a side table or counter nearby. Perfect for the office as well. Bring unique holiday cheer to yourself at work all day long! Brighten up your child’s dorm room this fall with this space-saving decoration.
Some customers hang them in smaller rooms, like kitchens, powder rooms, or bathrooms, to add special holiday cheer to often overlooked rooms. Others group them together on a larger wall to make a collage of trees! Please see our instruction sheet and product placement suggestions.
The tree’s overall dimensions are approximately 8” wide x 10” tall x 2” deep, and it weighs approximately 1.5 lbs.
At this point, we have over 15 designs, from more traditional to contemporary. There are 2 frame styles in several different colors. The backgrounds vary in design. All Backgrounds are backlit for lovely nighttime low-light situations.
Yes……… we love our line of trees we call Football Christmas. While we are not affiliated with any team or professional sports organization, we have many football-themed backgrounds in various colors that might remind you of your favorite school or tree. These designs are popular in the fall during the football season. They are a perfect gift for your sports-minded friends, family, and, of course, yourself!
Properly maintained (take batteries out before storage), these trees will last for years. We have customers who have had their trees for decades and put them out each year. Many customers get new trees in various colors over time to grow their Tiny Tree collection. It’s really quite a wonderful, unique gift that you can grow over time.
Well sort of. The trees come with a white christmas display box with a clear window that features the product. This makes a great gift box ready for wrapping in your favorite paper. If shipped, we put the display box into a slightly larger shipping box to protect it. You can see these boxes on our website.
At this point, we have over 15 designs, from more traditional to contemporary. There are 2 frame styles in several different colors. The backgrounds vary in design. All Backgrounds are backlit for lovely nighttime low-light situations.
It varies by model but we offer white and multi color. Each model comes in one or the other as seen on our website.
At this point, we have over 15 designs, from more traditional to contemporary. There are 2 frame styles in several different colors. The backgrounds vary in design. All Backgrounds are backlit for lovely nighttime low-light situations.
Yes we have and do but it really depends on what you want. Special fee does apply to any custom tree. We can also do custom trees and branded trees for your organization as long as you meet the minimum which varies by tree but is usually a minimum of 100-500 trees depending on design. Send us an email and we can speak with you directly about your requirements.
Our trees are available all year round. You can order from the website at any time.
Returns Program
For any questions regarding the returns, please send us an email at sales@tinytreechristmas.com.
We offer free UPS ground shipping for all 50 contiguous US states.
Returns are possible 30 days from the purchase date. Email us at sales@tinytreechristmas.com for the return details.
Gift cards are not available at this moment but coming soon for the Christmas holidays 2024/2025.
If you have received a coupon code, enter it in the checkout step. The new price will be calculated automatically.
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Shipping & Recent Orders
UPS Ground service usually takes 3-5 business days.
Business days are counted from Monday to (including) Friday.
When your package ships, you will receive an email.
In rare cases, the tracking number isn’t updated on the UPS website. Don’t hesitate to contact UPS support directly.